Privacy Policy
Last updated: [INSERT DATE]
01. Who we are
This website is operated by CLUB EQUERRY, a personal concierge service based in Denmark.
Data controller:
[INSERT FULL LEGAL NAME / REGISTERED BUSINESS NAME]
Business address:
[INSERT BUSINESS ADDRESS]
Email:
membership@clubequerry.com
CVR number:
[INSERT IF APPLICABLE]
CLUB EQUERRY is responsible for deciding how and why your personal information is processed. Under data protection law, this is known as being the “data controller.”
02. Information we collect
When you submit an enquiry through our website, we may collect:
- Your name
- Your email address
- Your city or country
- Your preferred membership
- The information you include in your message
We may also receive personal information you choose to share in later correspondence.
Please avoid including sensitive personal information in your initial enquiry unless it is necessary for us to consider your request.
03. How we use your information
We use your information to:
- Review and respond to your enquiry
- Consider whether our services may suit your needs
- Communicate with you about membership and potential requests
- Manage enquiries and related correspondence
- Understand website usage through Squarespace Analytics
- Help maintain the security and proper functioning of our website
04. Legal basis for processing
We process personal information where necessary to take steps at your request before entering into a contract, to perform a contract, or where we have a legitimate interest in responding to and managing enquiries.
Our legitimate interests may include managing prospective client relationships and keeping appropriate records of communications. We consider your rights and interests when relying on this basis.
Where consent is required for analytics cookies or similar technologies, we will seek that consent before using them. You can change or withdraw your consent through the cookie settings available on our website, where provided.
05. Where your information is stored and who processes it
We use Squarespace to host our website and manage our enquiry form. Information submitted through the form is stored in Squarespace and sent to membership@clubequerry.com.
Your information may therefore be processed by Squarespace and by the email provider that hosts our mailbox. These providers process information as necessary to provide their services.
We use Squarespace Analytics to understand how visitors use our website and help us improve it. Analytics may involve cookies or similar technologies, depending on our website settings and your consent choices.
We do not sell your personal information. We may disclose information where necessary to operate our service, comply with legal obligations, or protect our rights.
06. International data transfers
Some of our service providers may process or store personal information outside Denmark or the European Economic Area (EEA).
Where personal information is transferred internationally, we will take the steps required by applicable data protection law to protect it. The safeguards used depend on the provider and the location where the information is processed.
07. How long we keep your information
We keep enquiry information only for as long as reasonably necessary to respond to and manage your enquiry, maintain relevant records, and meet applicable legal obligations.
If your enquiry leads to a membership, we may retain relevant information for the duration of our relationship and for any additional period required by law.
Our specific retention periods are [TO BE CONFIRMED]. We will delete or securely dispose of personal information when it is no longer needed, unless we are legally required to retain it.
08. Your rights
Depending on the circumstances and applicable law, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain processing
- Request a copy of information you provided to us
- Withdraw consent where processing is based on consent
To exercise your rights, contact membership@clubequerry.com . We may need to verify your identity before responding.
09. Cookies and analytics
Our website uses Squarespace Analytics to help us understand website usage and improve the visitor experience.
Analytics and other non-essential cookies or similar technologies will be used in accordance with applicable requirements and your consent choices. You can manage your preferences through the cookie settings available on our website, where provided.
Some cookies may be necessary for the website to function properly.
Before publishing: Check your Squarespace cookie banner and analytics settings, and make sure this section describes what is actually enabled on your site.
10. Data security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Complaints
If you have concerns about how we handle your personal information, you can contact us at membership@clubequerry.com .
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page, with the date of the most recent update.